Hôtel Mercure Chantilly Resort & Conventions 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 1.401 comentários

Hôtel Mercure Chantilly Resort & Conventions - Image 1
Hôtel Mercure Chantilly Resort & Conventions - Image 2
Hôtel Mercure Chantilly Resort & Conventions - Image 3
Hôtel Mercure Chantilly Resort & Conventions - Image 4

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Resort numa propriedade de 237 hectares, a 30 minutos de Paris

  • Bares e terraços com vista para o campo de golfe de 18 buracos

  • Atividades de lazer gratuitas: pingue-pongue, piscina, matraquilhos, badminton, petanca

  • Golfe, ténis, BTT, pingue-pongue, bilhar, matraquilhos, badminton, bowling, recreio

  • Serviços de desporto: golfe, ténis, BTT

As nossas opções de alojamento

Localização do hotel

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL-SAINT-FIRMIN
França

GPS:49.201336, 2.489843

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

A l'épicerie

O Epicerie, com estrela Michelin, está aberto para almoços de bufete de segunda-feira a sábado e pratos partilhados de segunda-feira a domingo à noite, com um brunch à discrição ao domingo, das 11:30 às 15:00.

Reservar

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  1.401 comentários

Classificação do TripAdvisor  3.0/5  336 comentários

Average hotel, very limited restaurant in great location

Nota Tripadvisor 3.0/5

favdk Negócios - Avaliação com certificação TripAdvisor

Great location, not impressed with service. The hotel is located approx 30 km north of Paris, 20 mins from CDG airport. It is in the country side, surrounded by fields and a golf course. The rooms are average and the minibar contains water and (full sugar) Softdrinks. The restaurant has a small choice of food and the staff struggles to speak pigeon English. They overcharged us in the end and nobody spoke good enough English to dort it. The restaurant has normal tables for the convention guests, but normal guest have to sit in very low chairs at a big coffee table. Same for breakfast.,if you are struggling to get up from a low chair use the room service, although the rooms have only 1 chair. One thing is sure: you have a quiet sleep.

Dear favdk, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy completely your stay. We well took note that you enjoyed our location and the calm of the place. Nevertheless, we are looking forward to welcoming you for another stay. Best regards,

Close to Paris in a country environment

Nota Tripadvisor 4.0/5

favdk Negócios - Avaliação com certificação TripAdvisor

Such a peaceful environment. The hotel stands majestically in the French countryside. A golf course next to the property ensures peace and quite,. It is a conference hotel , so you might expect a lot of people around. The rooms a pretty standard with a little fridge, including complimentary drinks. The hotel has a swimming pool and spa (not used). The restaurant is reasonable and quality is more than average. A paradise for cheese lovers!! The breakfast was more than continental, with a good choice of warm food (egg, scrambled egg, sausages and bacon), wide choice of bread and pancakes. Not really suitable if you don’t have your own transportation. Good accessibility for disabled travelers. Approx 30 mins from CDG, 15 mins from Parc Obelix , 60 mins from Paris Centre

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Terrible and unsanitary!

Nota Tripadvisor 1.0/5

480flaviad Negócios - Avaliação com certificação TripAdvisor

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

Dear Flavia, I am sorry that your stay at the Mercure Chantilly hotel could have been thwarted by a bedbug problem, I would like to point out that this type of incident cannot be confused with the involvement of our teams in general maintenance. establishment note Our team has done its best to provide you with solutions and to be pleasant to you in the face of this incident, know that we systematically involve experts with a precise protocol to deal with these rare and exceptional events. I renew my apologies and ask you to accept my respectful greetings. Arnaud BOINET Director

overpriced and tiny room

Nota Tripadvisor 2.0/5

Thoughtfulpeeps Romântica - Avaliação com certificação TripAdvisor

This hotel was so overpriced. The rooms was sooooo small. The bed was comfortable and the place was clean but we would not stay here again. For the money one would expect a reasonable sized room. There was no place for our luggage, and no place to walk in the room at all.

Dear Janet L, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy your stay. Nevertheless, we are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Week-end

Nota Tripadvisor 3.0/5

Camillechristravel Romântica - Avaliação com certificação TripAdvisor

We felt like entering a mediocre Disneyland hotel, other than the hotel being very well placed; the pool & the food at the hotel was very poor. Both at check in and check out took us more than 25mins. No particular remarks about the staff.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 314 comentários 9.3/10 Localização
  • 609 comentários 7/10 Quarto
  • 840 comentários 8.1/10 Serviço
  • 8 comentários 4.8/10 Internet
  • 459 comentários 6.6/10 Comida
  • 262 comentários 8.4/10 Pequeno-almoço
  • 181 comentários 5.8/10 Limpeza

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