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For questions about your preferential STAR rates, your commission payments or to request an RT code, please complete the corresponding form below.
If you have forgotten your RT code or wish to update your details (different RT code, new IATA number, new address, etc.), click here.

If you have any questions concerning the payment of commission, we invite you to complete the form below.
For any question concerning the payment of several commissions, click here.

 

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The information gathered will be processed electronically. Your request can only be processed if all required fields are filled. The information is intended for ACCOR S.A., its subsidiaries, hotels and service providers, to manage your request. You may access, modify or delete the information about you or exercise your right to object by contacting data.privacy@accor.com.