Hotel - Novotel Marsa Alam
Novotel Hotel Novotel Hotel

Novotel Marsa Alam Hotel

4.5/5 1,245 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • HURGHADA INTERNATIONAL AIRPORT (Paying)
    • MARSA ALAM AIRPORT (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Boutique Gourmande
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Beach and water sports
    • Boat excursions
    • Glass bottom boat (Nearby)
    • Private beach
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Quad bikes (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59:00
    • Opening hours : Week-end 0:00-23:59:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 268 rooms
  • 268 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 160 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,237 reviews

Our guest reviews for
Novotel Marsa Alam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,245 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Safy B. Families - 09/09/2019 AccorHotels review
« My vacation at novotel »

It was really nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safy B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Amr Salah General Manager

Mohamed F. Families - 05/09/2019 AccorHotels review
« Perfect Stay »

The hotel services are extremely perfect and the facilities are easily accessible , the staff also are professional and presentable. Special thanks to the front office team and Mr. Mohamed Sharkawy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed F., We would like to thank you for the lovely review you shared following your recent visit to our Novotel Marsa Alam Hotel and are delighted to read that we were able to match your holiday expectations. Novotel family looking forward to see you soon. Sincerely Amr Salah General Manager

Mohamed Families - 01/09/2019 AccorHotels review
« Not bad not good »

Services must be upgraded Team work must be trained properly Overall the hotel must work as a five stars hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed E., We sincerely appreciate the time you spent to share your comments following your visit to our Novotel Marsa Alam hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Sincerely, Amr Salah General Manager

Ali Families - 31/08/2019 AccorHotels review
« Friendly, helpful and wonderful »

A wonderful holiday. The staff were extremely friendly and helpful. A beautiful location and a great place to relax. Food delicious and a lot of variety. Rooms fresh, clean and beds extremely comfortable. Snorkelling at the end of the pier was fantastic with plenty of fish to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Mohamed G. E. S. Families - 30/08/2019 AccorHotels review
« Amazing place and staff is very beautiful »

I am stay 7 days the place is very clean your rooms is amazing and big place all hotel is excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed G., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Jermaine O. G. Families - 23/08/2019 AccorHotels review
« excellent staff excellent service i would recommend »

very cozy comfortable extremely amazibg

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jermaine O., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Vr Families - 14/08/2019 AccorHotels review
« I am very satisfied, hotel and their staffs are great! »

The room was very nice, foods were very good, staffs are great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vera R., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Dalia A. A. E. R. Families - 27/07/2019 AccorHotels review
« Happy Stay !!! »

Novotel Marsa Alam is a beautiful hotel we stayed for five days was extremely good. Very Nice Location Rooms Well Decorated and Clean - Beach really good for relaxation, Pools Very Clean Also the beach...Professional Staff Specially Mr. Ayman Ali from The Reception He was very Professional, Very Friendly, and helpful. I appreciate everything he did Thanks For him , Also Mr. Moustafa Marzouki & Mr. Moustafa Ismail The bell captains, Regarding the Food the overall Experience was Good but no variety on desserts actually I didn't like it but overall the food was good and tasty Thanks for Mr. Rezk the food And Beverage manager he was really helpful also Chef Hany , And Specially thanks for Mr. Soliman from the pool Bar He was Very nice with us, And the Life Gard From the beach Was Mr. Hamed Special thanks for him he was Professional on his job He helped my little sister when she was Infected with cuts from coral reefs, The final thing and it was the best part from our stay was the Animation i think you have the best animation team ever, they have really good spirit They were friendly and active, always caring for guests ... Specially Thanks for Mr. Bobosh the animation Manager he knows very well how to make the guest satisfied He is very Cheerful, Helpful and Friendly, and thanks also for Alex, Francesco, Mariam & Rana Guys you are really the best, the hotel overall is amazing, thank you for creating a memorable moments that would last forever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dalia Aboud, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Issam E. Families - 24/07/2019 AccorHotels review
« we loved it, relaxing, and fun »

it was relaxing, the staff are very welcoming, polite and professional the marine life is amazing we always love to stay at novotel marsa alam, but were disappointed when we found the swings at the bar uninstalled , bathroom ventilation at our room was a bit problematic the pools were all great, night shows were awesome, and the food was satisfying and we're looking forward to stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Essam e., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the swings, We would like to inform you that it's on maintenance and we will hang it again very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Mohamed K. Business - 22/07/2019 AccorHotels review
« Relaxing »

Relaxing stay at this beautiful property, with a very helpful and welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yousef K., Thank you very much for sharing this great review of your recent stay at Novotel Marsa Alam. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Amany Families - 21/07/2019 AccorHotels review
« pleasant stay »

Rooms were nice. stuff were friendly and accommodating. Food was below average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amany A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Amr Salah General Manager

Amir A. Families - 20/07/2019 AccorHotels review
« Wonderful »

Amazing stuff in all departments and if you have any issues with something or someone thay are helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amira A., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

H. M. Business - 17/07/2019 AccorHotels review
« Amazing experience »

Loved every single detail about my trip there

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager

Gillian B. Families - 10/07/2019 AccorHotels review
« Amazing 5th stay in 18 months »

Absolutely suoerb. Pool front room, excellent service from ALL members of staff particularly Hatem and chef Tarek in the restaurant. Made to feel very welcome again by the reception desk team and Mr Sheriff. I recommended the hotel to a colleague who came 3-5th July too and loved it. My son Isaac really enjoyed learning to play boccia with Francesco too. Thank you for a brilliant time with lots of delicious food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian b., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Emma B. Couples - 09/07/2019 AccorHotels review
« Great hotel and staff, food and drink not good »

We found the hotel clean and the staff were friendly, helpful and accommodating. The animation team were excellent and made us feel very welcome. The food was not very nice and we were both ill for a number of days. There were several days when neither my partner or I ate anything at all. The local alcohol was also quite unpleasant and we did not partake much of this, although most days we did not feel well enough to drink. Overall we enjoyed our stay and look forward to returning in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma B., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Mohamed I. Couples - 07/07/2019 AccorHotels review

Very nice place and staff specially the receptionist ❤️ Keep it up guys i will come again ASAP ❤️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amr Salah General Manager

Mohamed T. Couples - 06/07/2019 AccorHotels review
« Heaven on the shore »

Very much liked the stat and service provided by every one specially Ayman, Osama , Mohamed at the reception. Well trained team , friendly, engaged all the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed T., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Ahmed S. Families - 29/06/2019 AccorHotels review
« Almost perfect »

The overall stay was totally perfect. Staff, food, pool, beach and rooms are really one of the perfect hotels I’ve stayed at and I recommend it. I’ve just experienced a bad situation with the front office supervisor Mohamed Elsharkawy he shouted at us asking why are you checking out late while it was 12:25 we went there without any call or any assistance with bags. We got upset of his way of saying good bye. But thanks a lot for the nice stay and see you soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Amr Salah General Manager

Nouran E. Families - 25/06/2019 AccorHotels review
« Satisfaction »

I had a great experience at Novotel marsa alaam the staff is friendly, rooms are clean and the food was very good over all i’d surely recommend it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noura N., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Abdallah Couples - 22/06/2019 AccorHotels review
« Very nice hotel »

Hotel is very good it's in desert area and nothing is interested outside but you will get everything inside the hotel no need to go out. staff is very friendly. we will come back soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdallah M., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

See rates