Hotel - Sofitel Fiji Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Fiji Resort & Spa Hotel

4.0/5 4,281 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Grass tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing
    • Kayaking
    • Parasailing
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 298 rooms

Our restaurants and bars

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See all our bars
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Your meetings and events

4.3/5 AccorHotels Rating 13,475 reviews

Our guest reviews for
Sofitel Fiji Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 22/06/2019 TripAdvisor review
« Waitui Excellence »

Waitui Adult Only Beach Club at Sofitel Denerau Island is superb. The Waitui facilities are among the best: from the staff- management, concierge, dining, poolside, cleaners, porters & security; the location right on the beach and easy walking all over Denerau Island; the well-serviced, clean rooms; the adults only pool; the peace & quiet; and finally the daily Cocktails & canapes hour. The restaurants across the Sofitel resort offered a wide range of options, with the chefs ensuring any food allergies were fully acknowledged. Staff were so welcoming, kind, considerate, happy and always ready to ensure our holiday was wonderful.

Wendy Couples - 19/06/2019 AccorHotels certified review
« Most Relaxing holiday ever »

We had a very relaxing time and were catered for in every way. Staff were amazing!

Chris L. Families - 19/06/2019 AccorHotels certified review
« Had a good time - however beach bar and kids area closed not good »

We enjoyed our experience. Beach bar and kids area closed not good and we were not told before we arrived. A high quality restaurant is needed - we had to go to other resorts to find high end restaurants. Wines not available was also not good. Staff were great and friendly. Unfortunately did not get to Waitui beach club due to having our boy with us but look forward to in future

Enele M. M. Couples - 19/06/2019 AccorHotels certified review
« Relaxing and a home feel away from home »

Checking in was smooth and welcoming. The room was spacious except for the bathroom which to my understanding is still undergoing upgrades so i can't wait to see once all the necessary upgrades have been done. Mattresses were comfy and housekeeping was exceptional. Buffet breakfast was also amazing and i can't wait to be back.

Rebecca Friends - 18/06/2019 AccorHotels certified review
« An exceptional resort with wonderful staff »

We travelled in a group of 6 adults. All of us thoroughly enjoyed our stay with you, especially being in the Waitui Beach Club. You are to be commended on your staff members who display affection, professionalism and outstanding customer service throughout the resort and without hesitation. The resort is beautifully laid out, with all services that are required for a luxury holiday. Your upgrade to the Waitui Beach Club is fabulous.

Jamie Couples - 18/06/2019 AccorHotels certified review
« Pleasant »

Good and friendly staff. Clean and comfortable rooms. Nice food.

Anonymous Couples - 18/06/2019 AccorHotels certified review
« Best holiday »

Great time. All of the staff were wonderful so friendly and always happy to help. Beautiful refurbished room. Hope to return next year.

Wastika C. Couples - 18/06/2019 AccorHotels certified review
« Well it started in bad note as at the checkin instead of holding credit card details, payment was processed with surcharge - we understand at check out the payment is made, why will we pay surcharge twice we rather make payment at the checkout. »

Well it started in bad note as at the checkin instead of holding credit card details, payment was processed with surcharge - we understand at check out the payment is made, why we have to pay surcharge twice that is again at check out we rather make payment at the checkout including our dining bills etc. However we later liaised with Duty Manager and Vani they were really helpful, and also upgraded our room from 199 to 239. We had already made our mind not to dine in at the check in as we were not happy when we checked in and credit credit card payment was processed rather then holding the details but when Vani and Duty Manager was very cooperative and they eventually solved our query

David Couples - 17/06/2019 AccorHotels certified review
« Nice in short doses »

We enjoyed our very brief stay (overnight after arriving Thursday, before staying at Fiji Palm for a week on timeshare). However as we don't have kids, we probably wouldn't stay longer (and I think the adults only surcharge is too high for our budget).

Mike M. Families - 17/06/2019 AccorHotels certified review
« Amazing »

Had a great time here. Thank you so much!

David Families - 17/06/2019 AccorHotels certified review
« Great staff and experience »

The staff at the reception (Lin) was very friendly and considerate. We stayed at Sofitel last year. We chose to come back this year and we will go back again in the future as well.

Melissa T. Families - 16/06/2019 AccorHotels certified review
« Staff went above and beyond »

We loved our experience at the Sofitel Fiji. The staff went above and beyond to make sure our trip was wonderful. There was always an extra set of hands to hold our baby, and the farewell song the staff sang us was really touching. Yes they are currently under renovations, however, this did not impact our stay in a negative way. It only meant there were more people to say 'Bula!' to us. We stayed in a luxury family room- the bathroom is in need of an update, which they are currently working on. The pool and slide added so much fun to our day, and the activities around the pool kept us entertained. We also enjoyed the food at Salt each night. Vinaka for the best family holiday! Please note that this additional comment is by no way reflective of the staff. I booked this hotel on a 45% deal and prepaid the holiday 8 months in advance. I booked via the accor reservation centre- the representative did not mention that the hotel was going to be under renovation. Upon checking on the rates a month before our trip, I noticed that a standard night was cheaper than the sale rate I had paid. I understand rates fluctuate, but to inflate the rate and then state it is 45% off was disappointing. I am glad my issue was addressed. Breakfast and a room upgrade was thrown in. Thank you again to the wonderful staff at the hotel.

Anonymous Couples - 16/06/2019 AccorHotels certified review

It was very nice to stay!! Nice room, view, swimming pool was my favorite and especially the staffs were very helpful and nice, I would ansoultely recommend someone to stay at the sofitel in Denarau! And would difinitely come back later when I come back.

Tanya Friends - 16/06/2019 AccorHotels certified review
« lovely »

absolutely wonderful, the only problem was the music by the pool was far too loud - I know they were doing renovations but the noise of renovations wasn't very loud.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Tanya We very much appreciate your feedback regarding your stay with us. We do apologise for the inconvenience caused. However, we are glad to know that you had a lovely stay. Thank you again for sharing your experience, it will be our pleasure to welcome you back in the near future. Have a great week Sincerely, Sofitel Management

Anonymous Friends - 16/06/2019 AccorHotels certified review
« Relaxing Holiday. »

Overall the service from the staff was excellent. The room was lovely and roomy. The facilities were lovely. However we found it a very expensive holiday. Accommodation was excessive. The renovations were distracting at times. The only compensation for the renovations was free movies.

Mel C. Families - 16/06/2019 AccorHotels certified review

Stayed for a wedding at resort (which was beautiful). Unfortunately the room was dated and bathroom especially looked like it had not been updated since the 80s. The paint on the bottom of the bathtub added to this. Staff were great as were facilities, it was really just the room that let the place down for me

Our hotel has responded to the review
Our hotel has responded to the review

Bula Melanie We very much appreciate your feedback regarding your stay with us. We do apologise for the inconvenience caused and please note that our renovation plans are in progress. However, we are glad to know that staffs and facilities were great. Thank you again for sharing your experience, it will be our pleasure to welcome you back in the near future. Have a great week. Sincerely, Sofitel Management

Peter M. Friends - 15/06/2019 AccorHotels certified review
« Very dissapointing, possibly will not stay again and this was our second visit. »

Our room was very dated and the bathroom flooded every time we had a shower, the construction of the new outside bar area made using the pool a very disappointing experience. However the staff were very friendly as always and having the Fiji Airways check in at the foyer made it very easy on us at the airport.

John A. M. Couples - 15/06/2019 AccorHotels certified review
« A wonderful relaxing holiday! »

Wonderful staff, who were always friendly and helpful. Reception at the Waitui Club really good and the staff there were great. Hotel renovations did not affect us too much and looking forward to seeing how the improvements go!

Our hotel has responded to the review
Our hotel has responded to the review

Bula John We very much appreciate your feedback regarding your stay with us. We are glad to know that you had a wonderful holiday and staffs at the club were very friendly and helpful. Thank you again for sharing your experience, it will be our pleasure to welcome you back in the near future. Have a great week. Sincerely, Sofitel Management

Chetan Solo - 14/06/2019 AccorHotels certified review
« Dissappointed »

I understand I was a single guest, however, the tub shower made shower head too low to stand under it. I had just stayed with my family of 4 the previous days at Marriot and Intercontinental so this was a disappointment. I was dropping them off at the airport for an 8 pm flight that evening. We have stayed from the Burj to the Taj however this showed up as very poor in the scale of a 5-star resort. My wife saw it and said I'm not staying here, sums it up.

Jamila S. Friends - 14/06/2019 AccorHotels certified review

check in took too long otherwise stay was all good

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