Description
Hotel extras
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Located 5 minutes from Léman Lake
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Free WiFi
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Central location in the city
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Close to bars and restaurants
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A double bed with a microwave and kettle available
Our accommodation(s)
Studio
Standard Apartment with 1 Bedroom
- 2 pers. max
- 17 m² / 182 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Courtyard View or City View
Hotel location
Résidence Studio Genève Centre
36 Rue de Berne
1201 GENEVA
Switzerland
GPS:46.2117, 6.146959
Hotel services
Check-in from - Check out up to
- Wi-Fi
- Air conditioning
- Breakfast
- Car park
Breakfast
Non contractual photo
Our guest reviews
ALL Rating
Confortable, clean, and well located (sort of...)
Customer review rating 3.5/5
Carlos R. Business - Confirmed reviews ALL
The located is convenient but not easy to the female, room pillow sheet is not very clean, and the blanket is very thin
Customer review rating 2.5/5
Chow P. K. Business - Confirmed reviews ALL
Dear Chow, We are grateful to you for taking the time to send us your review. We are pleased to hear our team's helpfulness stood out during your stay, and we are grateful for your kind words regarding the honest service you received in retrieving your wallet. However, we regret to hear that some aspects of your stay did not meet your expectations. In terms of bed comfort and room amenities, we continuously strive to provide comfort and convenience to our guests, and we are saddened to learn that we fell short in this regard. Regarding the cleanliness, we maintain rigorous standards and the feedback you provided will be addressed with our housekeeping team. As for the ease of access and the quality of food and beverages, we aim to offer a seamless experience and a delightful culinary journey to all our guests. While we do not have a variety of choices in our kitchenette as it is equipped with a microwave and kettle for simplicity, our nearby partner restaurant at Novotel Genève Centre offers a range of dining options. We are continually working to enhance our services and the feedback from our guests is invaluable in this process. Your comments will be taken into consideration as we make ongoing improvements. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
Very bad
Customer review rating 1.5/5
Tim Business - Confirmed reviews ALL
Dear Tim, Thank you for sharing your opinion after your recent stay. We are truly sorry to hear that your expectations were not met during your visit. We take great pride in our central location and recent renovations, which include our refurbished bathrooms and updated studio furnishings, aiming to provide a comfortable environment for our guests. We regret to learn that the noise levels and the state of the studio were not to your satisfaction. While our studios are equipped with double-glazed windows to minimize noise, and our higher floors are generally quieter, we understand that there can still be disturbances, and we provide earplugs for added comfort. Regarding cleanliness, our team is dedicated to maintaining a high standard, with a cleaning service available from Monday through Friday. For any oversight, we encourage guests to report it to us so that we can immediately address the matter, ensuring a pleasant and hygienic stay. We recognize that the cost of services in Geneva can feel substantial, and we strive to offer competitive pricing for the amenities and location we provide. We also regret that our sustainable initiatives were not made more apparent; we participate in the Planet 21 program, reflecting our commitment to eco-friendly practices. We will endeavor to make this information more visible to our guests in the future. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future. Kind regards, Nicolas Goureau, General Manager
Stay was ok
Customer review rating 1.5/5
Fa Families - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that your stay was satisfactory, though we regret to hear that certain aspects did not meet your expectations. Regarding your experience with breakfast, our goal is to offer a variety of options to suit our guests' needs, and we are saddened that the express breakfast did not fully meet your satisfaction. We strive to ensure that all our guests' needs are catered to with the utmost quality. We can see that your reservation was made through a third-party booking platform; as your contract was with booking.com you would need to deal with them regarding any reservation issues. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Nicolas Goureau, General Manager
poorly located next to « red light » district -bar with many prostitutes around the hotel area
Customer review rating 2.5/5
Bridget C. Business - Confirmed reviews ALL
Dear Bridget, Thank you for taking the time to share your feedback. We are pleased to hear that our efforts towards sustainability have been noticed, and we thank you for acknowledging this aspect of our establishment. We understand your concerns regarding the location and the external noise you experienced. Our central location in the city does come with the vibrancy and liveliness of Geneva, and while we are in proximity to a variety of bars and restaurants, we regret any discomfort this may have caused you. We have taken steps to minimize noise, such as providing double-glazing windows and earplugs upon request, to ensure a more comfortable stay. Additionally, our recent renovations have been thoughtfully designed to enhance our guests' experience, with upgrades in all studios including the replacement of doors planned for early 2023. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
In partnership with TripAdvisor
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