Hotel - ibis Frankfurt Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Frankfurt Centrum Hotel

4.0/5 2,128 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Boat excursions
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 2 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

  • 233 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,757 reviews

Our guest reviews for
ibis Frankfurt Centrum

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,128 reviews
Business T. Business - 10/09/2019 AccorHotels review
« Good clean comfy hotel »

Mainly selected for location (near meeting venue DKE/VDE) and price. Have stayed many times and always clean and comfy experience. Better for short stays.

Jakob Business - 09/09/2019 AccorHotels review
« Good value for money »

Every thing worked out as it should, everything was tidy and fine, and there was a friendly service at the frontdesk and in the breakfast restaurant

Ken Solo - 09/09/2019 AccorHotels review
« Good location and value »

Pleasant stay with helpful staff.

Anonymous Families - 08/09/2019 AccorHotels review
« Nice Stay »

The hotel is in a great location , i stayed in it for 2 nights, it was a nice short stay, the staff were friendly, the beds were comfortable, a bit small room but it was ok, alot of sun coming in the room.

Jerry W. Solo - 04/09/2019 AccorHotels review
« Staff,are so friendly and efficient. »

I have stayed at least 30 nights of my three months' European travels this summer at Ibis hotels. I have stayed at Frankfurt Centrum Hotel about six different times this summer. Juan Salias, a receptionist, was so outstanding and knowledgeable. He assisted me in a professional and courteous manner on several of these visits.

Canuck_019 Families - 03/09/2019 AccorHotels review
« great location, quiet hotel »

The ibis Frankfurt Centrum is in a great location near the waterfront, on a relatively quiet and clean street. The hotel seems to be well-constructed with very little noise entering our room. The washroom is small (as is typical in Europe) but clean. Great value. The parking garage is a bit tricky, to exit you insert your hotel-validated ticket into the machine that is NOT at the exit, then as the machine raises the garage door (chain link) you drive your car up the ramp.

Rob Families - 03/09/2019 AccorHotels review
« over charged »

the experience was split by poor to non-existent air conditioning in lobby/restaurant/bar and having 2 unexplained charges made to my credit card after check-out (no receipt or email notification)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the missing air condition in our public area. Concerning your remark about an overpayment: I can just ask you again - as already done by emails from our side - to provide us your bank statement as we cannot find any overpayment. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Joyce Couples - 02/09/2019 AccorHotels review
« Great location »

Small room but very comfortable

Patricia L. Couples - 31/08/2019 AccorHotels review
« Excellent, very comfortable, good location »

6 mins walk from Central station, room very clean and bed comfortable ,staff very helpful, breakfast very good,thank you Ibis.

Rene Solo - 31/08/2019 AccorHotels review
« Ibis Frankfurt Centrum serves as a good location to explore Frankfurt »

The reception provided prompt hotel check in, document check, and card key. Upon entering, I found the room to be well-stocked, clean, and operational. The bed was comfortable. I liked that the property is close to the train station, near a river bridge , within walking distance of the city center, and situated in a nice location. One can easily find nice restaurants and cafes nearby.

Prasanna Families - 28/08/2019 AccorHotels review

Excellent stay

R W. Families - 23/08/2019 AccorHotels review
« Above average »

Security box was anticipated

Chanchal K. Families - 21/08/2019 AccorHotels review
« SIMPLY AWESOME............... »

It was our first trip to Frankfurt which simply went Awesome. It was just what we wanted to make our stay memorable. Check in & check out was easy, Maya was quite friendly & very helpful during our stay. Room & corridor were cleaned. Wew were in basic room but it was just perfect for us. Bed was very comfy, a good size TV, a desk with a chair, good shower room. The best part of our entire stay was Breakfast & Mohammed (Breakfast Supervisor-I believe). Food items were fresh & best quality products. Mohammed was simply AWESOME from day one. Guys please note he is THE BEST HOTELIER I have ever met in my entire life so far. Mohammed looks after every single & their every single request by offering his AWESOME service. 5 ***** for Mohammed.............

B. Friends - 20/08/2019 AccorHotels review
« Everything is super NICE! »

Nice staff and cleanliness room, the price is affordable.

Mr M. R. Families - 19/08/2019 AccorHotels review
« very nice for short stay »

my son loved the location on the river Main, also we liked the proximity to the tourist spots.

Solo travel - 19/08/2019 TripAdvisor review
« Nice staff but room / bathroom too small »

I stayed here for 2 nights last week. The location is very good only a 5 -10 minute walk from the main train station. The reception staff were very helpful and friendly. I found the room on the small side and the bathroom far too small. The shower was hardly big enough to move in, and the most annoying thing - nowhere to put your bathroom toiletries except on the floor off the shower ! Re. the TV, even in hotels in South America, they have loads of English speaking TV channels. But none at all in Germany except a couple of news channels ? I'm sure other guests would appreciate this as it's the default second language of many people. Whereas I didn't hear any German speaking guests, but there were 100 German language channels.

Ogaji E. Families - 15/08/2019 AccorHotels review
« Unsatisfactory »

I was not satisfied with the booking process which made my 8 year old daughter an adult for the purpose of our stay and this led to my booking for 2 rooms for myself, my wife and my 8 year old daughter. Even though your staff at reception was gracious enough to cancel the 2nd room and admit us into 1 room, the room was small and my daughter had a nightmarish experience because she slept practically on the hard space between the 2 small beds. While our stay was for 1 night only, I want to advise that you review your policy on children staying with their parents. Indeed I have stayed in hotels that allow the use of a room by 3 adults and the hotel provides a suitable accommodation. Having previously stayed a IBIS in London and had a nice experience, this was disappointing. The booking experience meant that I have had to book other hotels for our stay in Luxembourgh, Amsterdam where we leave today to proceed to Berlin then Munich and back to Frankfurt for 3 nights before we end our holidays. You may wish to address the areas of our disappointment. Thank you. Ogaji E.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you for taking the time to tell me about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. We have been aware of this problem when requesting on our website for 2 adults and 1 child. Only the family rate for 2 rooms is showing up but not the category 'Superior' where we offer a 27 sqm room with sofabed. Also we have already forwarded this problem to the team in charge, but no solution was found until now. You may tell me for which date you would like to reserve and I will send you the actual rate. Or -as a hint- on our website choose only 2 adults and then the category 'Superior' and let us know in the remarks that you are traveling with a 8 year old child. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Business - 14/08/2019 TripAdvisor review
« Our stay »

All facilities were nice and we enjoyed a lot. The hotel’s manager Tim was nice and helpful to maximum and the restaurant was excellent. Will be back sure at same hotel once we travel again to Frankfurt 😊

Eamonn H. Solo - 12/08/2019 AccorHotels review
« Mr. Eamonn H. »

Excellent hotel accommodation in a very convenient location

Peter D. Couples - 11/08/2019 AccorHotels review
« weekend stay to visit family in the area »

The room we stayed in was perfectly clean and reasonably spacious. The only issue we had was that the air-conditioning was directly facing the bed and left one of us with a serious cold and cough after a 2 night stay. Check-in and check-out was efficient and quick. The location of the hotel is conveniently close to the central railway station yet also in a quiet area.

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